SACRAMENTO - 26 Oct 2011: OSSera, Inc. today announced a new performance management framework to help communications services providers (CSPs) analyze up to millions of managed resource and service metrics. The new framework gives CSPs the power to process data in real-time to manage and monitor KPI/KQI’s, apply dynamic baselines, generate Threshold Crossing Alarms (TCA’s), and track critical network resources as well as service quality.
CSPs today are challenged with network and service Performance Management of broadband IPTV, 3G/4G wireless Value-Added-Services, cloud, and content services due to diverse data sources, tier 1 scale and performance requirements, real-time monitoring of KPI/KQI’s with Threshold Crossing Alarms (TCA’s), complex KPI/KQI definitions, trend analysis, and effective reporting.
OSSera Performance Manager leverages flexible data collectors, a distributed multi-threaded architecture, a flexible KPI/KQI formula builder, moving averages, multiple KPI/KQI reporting configurations, dynamic baselines, and the ability to handle data holes as well as late arriving data to efficiently and proactively monitor performance.
The OSSera Performance Management Framework runs on the OSS Explorer Platform, which provides a Unified Data Model (UDM) between planning and operations and between resource management and service management. Therefore the performance management functions can be applied at the resource management level for network resources as well as the service management level for Value-Added-Services across Resource-Facing and Customer-Facing services such as mobile and IPTV services.
"OSSera has a unique and proven platform with extensible OSS application components which allow us to quickly build new functionalities required by service providers" said David Deng, CTO and co-founder, OSSera, Inc., "Using this platform we have been helping to plan, launch, and monitor Value-Added-Services in a Tier 1 mobile and broadband Service Provider and with this new product release we have added the ability to manage and monitor KPI/KQIs in real-time. For example one of our customers has asked us to calculate a diverse set of formulas across different router speeds for IPTV services. They have a specific pain and we have the solution."
“These new product components address Service Performance Management and Resource Performance Management as defined by the TeleManagement Forum (TMF). Aligning ourselves with the TMF, OSSera is able to understand customer requirements to design and implement products and solutions to better serve business transformational needs, as defined by the Frameworx Business Process model.", Mingxia Zhang, CEO of OSSera, Inc.
“At the TelcoTV conference we’ve learned from Tier 1 service providers that services and applications equate to reduced customer churn. To manage these growing networks and services CSPs need to connect the dots between resources and services as well as between planning and operations. We’re pleased to be able to now offer industry leading performance management features and functions to our unique service planning and operations framework.”, Andrew Lee, VP of Marketing, OSSera, Inc.
For information about OSSera OSS products visit: http://www.ossera.com
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- Andrew Lee
- 916-290-9300
- Andrew_lee@ossera.com
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About Us - OSSera, Inc. is a global provider of Operational Support System (OSS) solutions for IT organizations, service planning, service operations, and network operations. OSSera's multi-threaded symmetrically distributed platform fully leverages modern multi-core server hardware to provide higher flexibility, reliability, availability and scalability for service and resource management solutions. OSSera's products support the TM Forum's Frameworx suite of standards especially in the area of Service Management, Fault Management, Performance Management, Data Mediation, and Configuration Management.
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