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TMF Management World Asia 2012 - OSSera presenting Case Study

 

 

We are honored to be selected to share our Case Study at TMF Management World Asia.  David Deng, CTO and co-founder of OSSera, Inc. will be presenting with our customer.

 

Track 2: Leveraging Frameworx and Best Practices for Effective Business and IT Operations

 

Tuesday, February 7th, 5:30  - 5:50 PM

Using Frameworx in Implementing a Unified Service Management Tool –Improving Organizational Collaboration and Communication

Examining the drivers for developing a  Unified Service Management Tool to improve business processes at the service level in the Strategy, Infrastructure, and Product (SIP) area as well as Operations.

Outlining the development of an enterprise-wide Service Management application, which enabled solidification of  the Service Development and Management processes in the SIP area and Service Management and Operation processes  

Quantifying the benefits in terms of information sharing, process unification/implementation, cost saving and revenue increasing in service management 

 

SPEAKERS:

Suphachet Phermphoonwatanasuk, Senior Architect,  MIMO Technologies, a subsidary of AIS, Thailand (Dr. Joe)

Fazhong Deng, CTO and Founder, OSSera, Inc

 

David Fazhong Deng, Co-Founder & CTOChairman of the Board

David has over 20 years of experience in software architecture and building teams.  He co-founded OSSera, Inc in 2007 based in Davis, California and has been the Chairman of the Board & CTO since then.  Prior to that, David had worked for Objective System Integrators and Agilent Technologies for more than 10 years as Senior Software Engineer and Software Architect.  David graduated with a M.S. in Computer Science from the University of Nebraska.  David continues to contribute to many high-tech forums.  He is a respected member of the Telecom Management Forum (TMF) and continues to lead OSSera, Inc. in building products that meet the TMF Frameworx standards.

 

February 7-8, 2012
Pan Pacific Hotel, Singapore 

The Asian communications market is fast evolving, and service providers are facing more challenges than ever before as they look to sustain growth and meet the ever-changing needs of their customers. Amid falling ARPU for voice, a growing gap between data services and revenues, network and service convergence, strong competition, and impending market saturation, how can service providers navigate these obstacles and come out on top? 

Now in its fourth year, TM Forum’s Management World Asia 2012 is the only Asian event that bring together leaders from the global communications industry to explore how service providers can transform to enable operational efficiency and innovation in new services through two full days of inspiring presentations, unrivaled networking, and critical education. 

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About Us  -  OSSera, Inc. is a global provider of Operational Support System (OSS) solutions for IT organizations, service planning, service operations, and network operations.  OSSera's multi-threaded symmetrically distributed platform fully leverages modern multi-core server hardware to provide higher flexibility, reliability, and scalability for service and resource management solutions.  OSSera's products support the TM Forum's suite of standards especially in the area of Service Management, Fault Management, Performance Management, Data Mediation, and Configuration Management.   Meet the management team.

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