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Entries with tag <em>service management</em>.

Connecting the Dots for End-to-End Service Management
What is special about OSSera? We can look at multiple key differentiators with OSSera: The Technology and Architecture The Standards Alignment The Team of Experts But fundamentally it is the Service Management approach.  OSSera has a unique approach which is different from what others are saying in the market. What are others saying? By...
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The Innovation Race
Image Source: TMF MWA 2011 Don't reinvent the wheel... With relief a Tier 1 Communications Service Provider (CSP) recently said to us, “It is good you are not trying to rebuild the traditional bottom-up network-centric  Manager of Managers...  we don’t want another fault management system...”   “Don’t reinvent the...
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Business Transformation: "We do have a lot of EVPs!?!"
We spoke to a Tier 1 Communication Service Provider recently and in summary we heard the following: There are many bottom-up solutions - I have a problem in my network, I have to fix it, but I don't know what service is impacted? There are many top-down solutions - I have a service problem but I don't know why? But no one has really been able to connect the dots and...
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About Us  -  OSSera, Inc. is a global provider of Operational Support System (OSS) solutions for IT organizations, service planning, service operations, and network operations.  OSSera's multi-threaded symmetrically distributed platform fully leverages modern multi-core server hardware to provide higher flexibility, reliability, and scalability for service and resource management solutions.  OSSera's products support the TM Forum's suite of standards especially in the area of Service Management, Fault Management, Performance Management, Data Mediation, and Configuration Management.   Meet the management team.

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  SACRAMENTO – 1 February 2018:  OSSera, Inc. today announced Network Management System (NMS) release 3.1. Based on its recent success of completing an OSS
OSSera annonced its branch office in Malaysia in Febuary 2018.
OSSera recently won a project at an Indonesia service provider to provide a network Fault Managment System and Perfomance Management System.  The project is expected to be finished in later
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