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Entries with tag <em>att</em>.

TelcoTV 2011: More apps = Less Churn - it is so crystal clear, Jeff Weber, AT&T

10/25/11 3:50 PM

We are delighted to announce our new Performance Management framework on the week of TelcoTV 2011 in New Orleans.

"The more apps and services a customer engages with the lower the customer churn. It is an amazing linear relationship - It is so crystal clear.", Jeff Weber, VP of Video Strategy at AT&T.

"What it means for TV.. Put customers first... enhancing the content experience. Driving the end-screen experience. Obviously leverage the IP infrastructure. Driving, innovating... driving control, consuming content, like others cannot."

OSSera's solution can scale to:

Collect metrics and extremely high throughput and scale
provide real-time KPI/KQI's, formulas, thresholds, and dynamic baselines
Model millions of STB managed objects
Manage not just resources, services, but customers
handle Business Transformation for a new era of OSS

We are excited to be trialing our Performance Management framework for an IPTV North America thought leader starting October, 2011.

Andrew

By Andrew H Lee

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About Us - OSSera, Inc. is a global provider of Operational Support System (OSS) solutions for IT organizations, service planning, service operations, and network operations. OSSera's multi-threaded symmetrically distributed platform fully leverages modern multi-core server hardware to provide higher flexibility, reliability, and scalability for service and resource management solutions. OSSera's products support the TM Forum's suite of standards especially in the area of Service Management, Fault Management, Performance Management, Data Mediation, and Configuration Management. Meet the management team.

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Mobile World Congress features a new series of phones, tablets, and phablets By Andrew H Lee, On 2/25/13 9:44 PM wireless crm mobile world congress

Feb. 25-28, 2013 in Barcelona, Spain, the Mobile World Congress features the mobile ecosystem which continues to expand at lightning speed, with rapid innovation and new telecom

Consistent processes deliver more than 50 percent greater efficiencies in launching new services By Andrew H Lee, On 1/1/13 9:27 AM tmf service manager case study ais mimo

OSSera's Service Quality Management Case Study has been featured in the TMF Case Study Handbook 2012. The TMF Case Study is only available to TMF Members.

InterComms: OSSera Helps CSP Launch 15 New Services per Month! By Andrew H Lee, On 4/9/12 1:36 PM service blueprints service impact analysis service assurance service impact ais sqm

Click to Download PDF. Read article on: About InterComms Magazine The International Communications Project International Communications ( InterComms ) is an

IPTV End-to-End Fault, Performance, Service Planning and Monitoring By Andrew H Lee, On 4/7/12 7:44 PM fault management performance management service blueprints service impact management service planning service assurance service impact iptv

IPTV has seen steady growth in the broadband market but with growth there are increasing challenges with customer experience management and overall quality of service. Some problems

Green IT - Billions of kWh's and Counting! By Andrew H Lee, On 4/5/12 10:13 AM performance management dmp green

Green IT is a major concern for service providers as they look forward to storing more content, managing and monitoring the resources required to operate these data centers, networks, and

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