Products in support of eTOM Business Processes
OSSera is a proud member of the TeleManagement Forum (TMF) and focuses on building OSS products which support the new Fameworx architecture as defined by the TMF.
Currently OSSera's products fall into the following areas as defined by the eTOM process flow:
- Customer Experience Management (Customer QoS)
- Service Management
- Resource Management
OSSera's products also span both the SIP and Operations functions. A key focus of our Service and Resource Manager products are a thorough and complete set of framework tools for Strategy, Infrastructure, and Product (SIP) which enable a unified set of processes between the SIP and Operational Business Process Framework (eTOM).
Reference: TMF Business Process Framework (eTOM)
Products mapped to the TMF TAM
The TM Forum's Application Framework is a canvas of products grouped into functional areas. This mapping provides Communication Service Providers a means of understanding our product focus areas.
OSS Explorer Platform enabled Products:
- OSSera Big Data Analytics & Reporting Tool -DART
- Customer Experience Management
- Service Quality Management
- New Generation Service Management
- Fault Management
- Performance Management
- Syslog Analyzer
- Advanced Troubleshooting
- Data Mediation Platform
- Element Management System
- Network Management System
- Inventory Management
Reference: TMF Application Framework (TAM):
