Inventory Management

OSSera Inventory Manager (OSSera IM) is designed and implemented under the general guidance of TMF Frameworx. The main function of OSSera IM is to host all network information/network data correctly and efficiently. OSSera IM has followed TMF SID in the data model definition for the resources to be managed. OSSera IM can accurately describe the state of resources (network elements and their components, IT systems and applications, resources defined within systems etc.). OSSera IM can track status of all resources. OSSera IM also interacts with Resource Activation and Resource Provisioning, and manages under-utilized or "stranded" assets. OSSera IM also allows for client operations support (service assurance and billing systems) to retrieve part or the entire resource inventory. OSSera Inventory Manager (OSSera IM), like all other inventory management systems, is basically a Configuration Management Database (CMDB). It hosts all information about the network. In order to get the information and keep the information accurate, OSSera IM first needs to load in all configuration information from EMS then periodically synchronize with EMS. Since each EMS may have its own data model by device vendor's choice, OSSera IM has to first convert the raw data from EMS to OSSera IM data model (designed following TMF SID). Like other OSSera framework products, OSSera IM relies on OSSera Platform's common data conversion process in handling data as follows: Step 1: Connect to data source using connecter; Step 2: Define data mode classes to describe the data; Step 3: Convert data into instance of defined classes; Step 4: Pass the data model class instances to application logic engine. For above Step 1 to 3, the process is very similar to the process in OSSera Fault Manager (OSSera FM) or Performance Manager (OSSera PM). For Step 4, OSSera IM is a repository for other applications to retrieve data. Extensions can be made to provide specialized information for specific applications. For example, service fulfillment application needs IM to be capable of reserving resource in CMDB for a service.

Fault Management

Fault Management is not new and there are many software vendors that offer different options to monitor network resources. However as networks have changed, Fault Management solutions have remained stagnant in the last decade or more. All have probe processes and gateway adapters which collect alarms from various network resources. Some offer rule-based correlation, others have advanced filtering, or they have patented table look-up correlation. However, Network Operation Centers are still challenged.

High Event Volumes and Alert Storms
Non-Real-Time Alarm Management
No E2E Network View
Processing Alarm Raw Data
Effective Alarm Management, Reporting, and real-time Analysis
High Availability and lack of Fault-Tolerance

OSSera's Fault Management brochure:

Performance Management

CSPs today are challenged with network and service Performance Management of broadband IPTV, 3G/4G wireless Value-Added-Services, cloud, and content services due to diverse data sources, tier 1 scale and performance requirements, real-time monitoring of KPI/KQI's with Threshold Crossing Alarms (TCA's), complex KPI/KQI definitions, trend analysis, and effective reporting.

OSSera Performance Manager leverages flexible data collectors, a distributed multi-threaded architecture, a flexible KPI/KQI formula builder, moving averages, multiple KPI/KQI reporting configurations, dynamic baselines, and the ability to handle data holes as well as late arriving data to efficiently and proactively monitor performance.

The OSSera Performance Management Framework runs on the OSS Explorer Platform, which provides a Unified Data Model (UDM) between planning and operations and between resource management and service management. Therefore the performance management functions can be applied at the resource management level for network resources as well as the service management level for Value-Added-Services across Resource-Facing and Customer-Facing services such as mobile and IPTV services.

OSSera's Performance Management brochure

Syslog Analyzer

Unlike, Fault Management systems which focus on the managed resources and their alert logs. IT organizations also must monitor and analyze Syslogs from Element Management Systems (EMS), servers, and Network Elements for IT compliance, security management, and network infrastructure management. This type of solution requires very high performance computing at potentially 100+ GB's per day.

OSSera's Syslog Analyzer Brochure

Data Mediation Platform

OSSera Data Mediation Platform provides a set of drag and drop components to automate the interactions with any managed resource.

Element Management System

OSSera's OSS Explorer platform is being leveraged by an Ethernet Passive Optical Network (EPON) hardware manufacturer as an Element Management System (EMS). OSSera has streamlined the OSS Explorer platform to focus on meeting this need.

Read EMS Blog

Download EMS Brochure

Advanced Troubleshooting

Troubleshooting can be very complex. Service Level Agreements specify critical Mean-Time-To-Repair objectives which must be met. Call Center, NOC, and Engineering costs need to be managed and time spent on troubleshooting can be very time consuming. A unified approach to resource and service problem management is required.

See Advanced Troubleshooting Blog

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